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Support

Contact

Contact the team using the address that matches your request. Never send passwords, recovery codes, API keys, or full payment-card details by email.

General contact

For product questions, waitlist access, and general support, email info@summalabs.ai. Operator: Schmeitzke, sole proprietorship (eenmanszaak), KVK 91878381, VAT NL004922078B10. Postal address: Sint Annadal 12-D, 6214PA Maastricht, the Netherlands. Include the affected account email and a request ID when available.

Business support

Workspace owners can email info@summalabs.ai for onboarding, employee access, billing-test, and organisation security questions.

Legal and data requests

Send GDPR, privacy, vulnerability, and security-incident reports to info@summalabs.ai.